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How do I register for a webinar I'd like to attend?

Platinum and Premium members will be automatically registered for all live webinars. You will receive your login via email.

If you are a FREE member, you will have access to selected webinars throughout the year for free. You will be able to register for these through the website – look for “FREE” on the webinar advert.

If the webinar you would like to attend is not a free webinar, you do have the option to purchase individual access. Once your payment has been processed, you will be directed to a registration page.

How do membership payments work?

Payments are on a monthly direct debit and are paid through PayPal.

How do I cancel my membership?

You may cancel your membership at any time and you will still receive your member’s benefits for 30 days after the last payment date.

Can I share my login details with someone else?

You will be able to login with a certain number of IP addresses. If you exceed this number you will be locked out of the website completely. Sharing our details is against our terms of service.

I am having problems logging in.

Forgotten your password or username? Do a search for our original sign-up email or email us at and we will send you the welcome email again.

How do I access the members' forum?

Only Platinum members have access to the members’ forum. If you are a Platinum member you can ask to join the Facebook forum here.

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Pet Owner Blogs:

Ten Causes of Paw Licking

Why does your beloved pet incessantly lick his paws? Here are the top causes of paw licking and how to treat each one: 1)  There's a foreign body (usually affects one paw). Sometimes grass seeds penetrate the skin between the toes, causing redness and swelling. A...

Exercising in Water

“Why is she swimming like that? It looks like she doesn’t know how to swim!” These were my husband’s words when we started hydrotherapy with our rescue dog, Sunshine. At the time she was three years old, and my husband was shocked that she could not swim. Don’t all...

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