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How do I register for a webinar I'd like to attend?

Platinum and Premium members will be automatically registered for all live webinars. You will receive your login via email.

If you are a FREE member, you will have access to selected webinars throughout the year for free. You will be able to register for these through the website – look for “FREE” on the webinar advert.

If the webinar you would like to attend is not a free webinar, you do have the option to purchase individual access. Once your payment has been processed, you will be directed to a registration page.

How do membership payments work?

Payments are on a monthly direct debit and are paid through PayPal.

How do I cancel my membership?

You may cancel your membership at any time and you will still receive your member’s benefits for 30 days after the last payment date.

Can I share my login details with someone else?

You will be able to login with a certain number of IP addresses. If you exceed this number you will be locked out of the website completely. Sharing our details is against our terms of service.

I am having problems logging in.

Forgotten your password or username? Do a search for our original sign-up email or email us at and we will send you the welcome email again.

How do I access the members' forum?

Only Platinum members have access to the members’ forum. If you are a Platinum member you can ask to join the Facebook forum here.

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Pet Owner Blogs:

Cruciate Ligament Ruptures in Dogs. Surgery or No Surgery?

It is one of the commonest questions I am asked: "My dog has a ligament rupture – should we opt for surgery or not?" To which I normally reply: "Does your dog weigh under 15kg, and is it a partial or full rupture? When it comes to ligament ruptures or tears, there are...

My Young Dog has Hip Dysplasia: What now?

Imagine that you’ve just heard the news; your young dog, only ten months old, has hip dysplasia. You haven’t a clue what this is, but it sounds serious, and you’re distressed. You love your dog. Is this a life-long sentence?  Will he need an operation? Let’s go...

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